Privacy Policy
Effective Date: July 12, 2026
Our Commitment to Your Privacy
At Memorial Driving School, we value the trust you place in us. Protecting your personal information is an important part of earning and maintaining that trust.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, contact our office, schedule services, or enroll in our programs.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the services you request, we may collect information such as:
- Name
- Email address
- Mobile or telephone number
- Mailing address (when necessary)
- Date of birth (when required for driver education services)
- Driver license or learner permit information
- Parent or guardian information for minor students
- Appointment and scheduling information
- Payment-related information processed through secure payment providers
When you visit our website, we may also collect certain technical information including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Website usage analytics
How We Use Your Information
We use your information to:
- Schedule driving lessons and road tests
- Enroll students in driver education programs
- Communicate regarding appointments
- Respond to questions and customer service requests
- Process payments
- Send important service-related notifications
- Improve our website and customer experience
- Meet legal and regulatory requirements
- Protect our business and customers from fraud or misuse
We only collect information that is reasonably necessary to provide the services you request.
Text Messages (SMS)
If you provide your mobile phone number, you consent to receive text messages related to the services you request, including:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Customer support
- Responses to your inquiries
- Missed-call follow-up messages
- Other service-related communications
Messaging frequency may vary.
Message & data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
Reply HELP for assistance or contact our office directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Email Communications
We may send emails regarding:
- Appointment confirmations
- Appointment reminders
- Required documentation
- Driver education information
- Customer service communications
- Important updates regarding scheduled services
Promotional emails, if any, will include an option to unsubscribe.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Measure website traffic
- Improve customer experience
You may disable cookies through your browser settings, although doing so may affect certain website features.
Information Sharing
Memorial Driving School does not sell or share your personal information for marketing purposes. SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for their own marketing purposes.
We may share information only when reasonably necessary to:
- Provide the services you request
- Process secure payments
- Facilitate scheduling or educational services
- Communicate with you regarding your services
- Comply with legal obligations
- Protect our legal rights or prevent fraud
We work with trusted service providers who assist us in operating our business. These providers receive only the information reasonably necessary to perform the services requested on our behalf and are expected to safeguard your information.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information entrusted to us.
Although no method of electronic transmission or storage is completely secure, we continually strive to protect your information using commercially reasonable safeguards.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Children's Privacy
Many of our students are minors.
When appropriate, we collect information from parents or legal guardians to provide driver education services.
We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent.
Third-Party Websites
Our website may contain links to third-party websites or services.
These websites operate independently and maintain their own privacy practices. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
The updated version will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Memorial Driving School
11999 Katy Freeway, Suite 150Q
Houston, Texas 77079
Phone: (281) 220-1772